Managed IT Services
IT Support, Cyber Security and Microsoft 365
Keep your people productive and your systems protected with managed IT support, network services, Microsoft 365, cyber security, backup and disaster-recovery solutions.
Technology Support Designed Around Your Business
A dependable IT environment should support your employees, protect your information and make everyday work easier.
Digital Office Group provides managed IT services for businesses, charities and multi-site organisations that need responsive technical support and a clearer technology strategy.
We review your users, devices, Microsoft 365 environment, networks, security tools, backups and current support arrangements before recommending a practical solution.
Services can be delivered as a complete outsourced IT function or used to strengthen and support an existing internal team.
Managed IT Solutions
Select a service below to learn more about the IT support and technology options available for your organisation.
Support for Users, Devices and Cloud Services
Managed IT brings together technical support, proactive maintenance, Microsoft 365 administration, security and backup within one ongoing service.
Employees have a clear place to request help, while underlying systems can be monitored, maintained and reviewed more consistently.
The service can be tailored to smaller teams, growing organisations and businesses operating across several sites.
Technology That Works Together
Your IT service should support productivity, security, reliability and future business growth.
User Support
A clear route for employees to request help with devices, applications, email and everyday technology.
Proactive Maintenance
Monitoring, patching and ongoing maintenance designed to reduce avoidable faults and disruption.
Cloud Administration
Support for Microsoft 365 users, licences, access, email, Teams and cloud collaboration.
Cyber Protection
Practical layers of protection for users, devices, email, identities and important business information.
An IT review can cover:
- Users, devices and business locations
- Current support arrangements and contracts
- Microsoft 365 licences and administrator access
- Endpoint protection and security monitoring
- Email security and identity protection
- Backup and disaster recovery
- Networks, Wi-Fi and firewalls
- Patch management and device maintenance
- Remote and hybrid working
- Joiners, movers and leavers
- Technology risks and recurring problems
- Future projects and business growth
Understand Your Current IT Before Making Changes
IT environments often develop gradually, leaving businesses with mixed devices, overlapping licences, unclear access and several separate suppliers.
We review your current technology, user requirements, support experience, security arrangements and future priorities.
This provides a clearer view of what should be retained, improved, consolidated or replaced.
Consistent IT Support Across Every Location
Businesses with multiple offices, remote workers or employees who regularly travel need consistent access to support, applications and security.
We can manage users, devices, Microsoft 365, networks and security through one coordinated service across different locations.
This helps standardise the employee experience and reduces the complexity of managing separate arrangements at each site.
Suitable for growing organisations
- Multiple offices and branches
- Remote and hybrid employees
- Charities and membership organisations
- Professional-services businesses
- Construction and temporary locations
- Warehouses and operational sites
- Businesses without an internal IT team
- Internal teams needing additional support
From IT Review to Ongoing Support
Review
We review users, devices, systems, licences, security and existing support arrangements.
Design
We design an IT service around your organisation, priorities, risks and future plans.
Proposal
You receive a clear proposal covering support, software, security, projects and costs.
Onboarding
Systems are documented, tools are deployed and access is transferred in a controlled process.
Support
We provide ongoing support, maintenance, administration and regular service reviews.
Licensing, Administration and Security
Microsoft 365 is central to email, collaboration, file access and everyday productivity for many organisations.
We can help manage licences, users, administrator access, security settings, Microsoft Teams and ongoing support.
One Supplier for Wider Workplace Technology
IT systems connect with telecoms, broadband, mobile services, CCTV, print devices and the wider technology used throughout your workplace.
Digital Office Group can review these services together and provide one point of contact across managed IT, cyber security, communications, connectivity and office technology.
As a family-owned business established in 1994, we support organisations across the Midlands and throughout the UK.
Why work with us?
- Family-owned and established in 1994
- Managed and outsourced IT support
- Microsoft 365 administration and licensing
- Cyber security and data protection
- Backup and disaster recovery
- Network and remote-working support
- Support for multi-site organisations
- Clear onboarding and documentation
- UK-based technical support
- One supplier for wider workplace technology
Managed IT Services FAQs
Which IT services do you provide?
We provide managed IT support, outsourced IT, remote support, network support, Microsoft 365, cyber security, backup and disaster-recovery services.
Can you become our complete outsourced IT department?
Yes. We can provide a complete managed IT service for organisations without an internal technical team.
Can you support an existing internal IT team?
Yes. Services can be used to add helpdesk capacity, specialist knowledge, monitoring, security or project support.
Can you support employees working remotely?
Yes. Remote support and cloud services can help employees work securely from home, the office or other approved locations.
Do you manage Microsoft 365?
Yes. We can support licensing, users, access, email, Teams, security settings and ongoing administration.
Can you review our Microsoft 365 licences?
Yes. A licensing assessment can identify unsuitable, duplicated or unused licences and review administrator access.
Do you provide cyber security?
Yes. Cyber services can include endpoint protection, managed monitoring, email security, backup, vulnerability management and security advice.
Can you take over from another IT provider?
Yes. We can coordinate a controlled onboarding process, document systems and transfer the access needed to provide support.
Can you support several offices?
Yes. We support multi-site organisations and can manage users, devices, networks and cloud services across different locations.
Can Digital Office Group also support telecoms and print?
Yes. Managed IT can be provided alongside telecoms, business mobile, broadband, CCTV and managed print services.
Ready to Review Your Business IT?
Talk to Digital Office Group about your IT support, Microsoft 365, cyber security, network, backup and disaster-recovery requirements. We will review your current setup and recommend a practical way forward.